Toby Creek

Raleigh, NC





Certifications

Oracle Certified Professional
IBM DB2 UDB V8.1 Certified Associate

Work Experience


Customer Proof-of-Concept Architect
NetApp, Research Triangle Park, NC
(October 2008 - Present)
Responsible for designing, building, and presenting large-scale demonstrations to top enterprise accounts. Focus technologies include server virtualization (VMware, Microsoft Hyper-V, Citrix Xen), storage virtualization (NetApp V-Series), and fabric or network connectivity (Cisco Nexus, Brocade 48000). Consult with sales teams to craft effective demonstrations of products and technologies. Provide tactical in-depth product knowledge for solution design to support worldwide sales opportunities.

Pre-sales Enterprise Engineer
Network Appliance, Research Triangle Park, NC
(December 2005 - October 2008)
Covered all general territory and most enterprise accounts for the RTP, NC sales office distributed over two-thirds of the North Carolina geography. Responsible for educating, training, and supporting twelve channel partner organizations, as well as IBM sales teams in N-series OEM opportunities. Functioned as regional resource for Virtual Tape, Decru encryption, Compliance, and SAN product lines. Won the Rookie of the Year award in the Mid-Atlantic region for first 6 months on the job. Primary sales representative achieved 135% of goal after 8 months with the company. Aggressively targeted accounts having significant competitor investment.

Technical Marketing Engineer
Network Appliance, Morrisville, NC
(April 2002 - November 2005)
Supported Oracle relationship through product qualification and solution design. Developed and delivered training to sales engineers for initial Fibre Channel and iSCSI product rollout. Designed and published solutions for application integration, backup, restore, and disaster recovery using Snapshot technology. Managed qualification efforts for new operating system platform support. Performed sales rescue operations worldwide. Attended trade shows and analyst events as a company representative. Worked on designing first-ever hands-on event and functioned as theme leader for IP Storage Solutions area for the Storage Networking Industry Association. Functioned as product specialist for encryption and regulatory compliance products.

System Engineer
TransactPlus, Raleigh, NC
(February 2001 - December 2001)
Member of a team tasked with building highly available systems to support a secure global financial transaction delivery network. Technologies implemented: Sun enterprise-class servers running Solaris, EMC Symmetrix storage array and Connectrix fibre-channel switch, StorageTek 9840 and Sun DLT tape libraries, Veritas Foundation Suite, Cluster server, and NetBackup DataCenter. Responsible for system security hardening and SAN backup-to-tape architecture and implementation. Wrote and packaged Java interfaces to HP OpenView and VPO software to facilitate monitoring of Entrust LDAP/PKI certificate service availability. Interfaced with network engineers on Cisco load-balancer, firewall, and switch configuration. Assumed operational Oracle database administration role after company force reduction.

Manager, Systems and Network Support
SourceAlliance.com, Morrisville, NC
(February 2000 - February 2001)
Promoted to leader of a team responsible for all system and network operations at an e-commerce company after four months. Directed daily activities of systems and network support staff of four. Technologies managed: Microsoft Windows NT/2000, Sun Solaris, HP-UX, Cisco and Nortel switches and routers, Nokia firewalls running CheckPoint Firewall-1, F5 BigIP load balancers, StorageTek and Sun DLT tape libraries. Managed equipment and software forecasts, budgeting, purchasing, and inventory. Implemented Veritas NetBackup for all platforms, databases, and electronic mail systems. Configured CheckPoint firewall, site-to-site VPN, and client VPN with RSA SecurID authentication. Planned, coordinated, and executed two data center facility moves and one complete facilities relocation. Consulted in planning and design of new headquarters building, including network and electrical plans and data center design. Planned and implemented enterprise e-mail migration from hosted system to Microsoft Exchange. Implemented first phase of corporate disaster recovery plan. Wrote and deployed corporate information systems policies.

Senior System Administrator
Alcatel USA, Raleigh, NC
(November 1997 - January 2000)
Member of a team responsible for 500 workstations and 100 servers containing 1.6 TB of data in a production environment. Platforms included: Solaris, SunOS 4.x, HP-UX, Digital UNIX, and DEC Ultrix. Assisted in tracking and defeating transatlantic intruder. Responsible for site-wide network and system security policies, procedures, and implementation. Analyzed security vulnerabilities and countermeasures utilizing encryption and Cisco NetRanger intrusion detection device. Implemented large scale NFS fileservers for 1500 concurrent users on Sun hardware and storage. Tasked with Oracle database administration duties for helpdesk and R&D database servers. Wrote C, Perl, and shell programs to allow helpdesk to perform limited tier 2 tasks, fix limitations in vendor software, and secure systems. Composed specifications for file and compute servers.

System Administrator (contract)
Asea Brown Boveri, Cary, NC
(June 1997 - November 1997)
Maintained a network of build and test machines for a product development team. Platforms included: Solaris, HP-UX, Digital UNIX, and AIX operating systems. Installed and configured customer machines for turnkey solutions. Configured and maintained Veritas OpenVision NetBackup server and Shiva LanRover remote access server. Managed NIS, DNS, mail and NFS servers.


System and Network Administrator
Lucent Technologies
Cary, NC (May 1995 - June 1997)
Leader of a team of four that maintained a network of over 200 Sun, Hewlett-Packard and Windows NT PC workstations and servers. Automated system installation of Solaris and HP-UX operating systems. Installed and maintained Network Appliance storage. Managed hardware and software budgeting, purchasing, and receiving. Interfaced with contractors for all on-premise wiring during facilities expansion. Managed network reorganization without impact to product schedules. Assumed development role on operations software project to implement and port applications written in C utilizing Kerberos security. Applications included X-Windows-based display manager and screen lock utilities for use in a secure environment. Wrote and extended high availability Korn shell scripts for clustered Hewlett-Packard T500 database servers running Oracle under MC/ServiceGuard.

Education

Bachelor of Science, Computer Engineering
North Carolina State University
Completed May 1995
Senior Project: To develop and distribute a package to integrate Unix PCs into the campus network. The project used Linux, an open-source UNIX implementation, as a base for adding AFS and other network services to give workstation functionality on commodity hardware for student use. Performed system administration, application porting and packaging, and new product integration. Relevant Classes: Transmission Protocols, Linear Systems, Operating System Design, Special Topics in C Programming